Schedule a Pick-Up
Please keep in mind the following process and requirements.
Pick-ups are:
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scheduled 7-10 days in advance
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Tuesdays-Saturdays
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between 9:00 a.m.- 3:00 p.m.
The Driver:
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will call you 30 minutes before your scheduled pick-up
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has the final approval of donated items, especially furniture.
If you live in a:
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Residential Home: Our transportation staff are not permitted to remove furniture and/or heavy items in 2-story residential homes, townhomes, or condos due to liability issues and for safety reasons. Items should be moved to the first floor prior to pick-up.
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Apartments: Transportation staff are not permitted to move large items and/or furniture on 2nd floor or higher without the aid of an elevator/freight elevator permissible by management for use on any units above the first floor. All items must be on ground lever for pick-up.
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Storage: Our trucks must be able to park as close to the unit as possible.
If you have any other questions, please email us.